The city asks residents about environmental issues

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The Lexington Department of Environmental Quality and Public Works is conducting a survey to assess and guide its communication on environmental issues. Starting June 20, residents of Lexington may receive a phone call, letter or email asking them to participate in a survey of environmental concerns in Lexington.

The survey will be conducted by OpinionWorks, a research firm that has been hired by the city to conduct and analyze the survey. If you are chosen to participate by telephone, you will receive a call from the telephone number (410) 280–2000.

What to expect if you receive a call:

  • Calls will arrive on landlines and cell phones.
  • A professional live caller will interview you in English or Spanish (your choice).
  • It will take approximately 15 minutes to complete the survey.
  • The call will be made during the day or in the evening.
  • Only residents 25 years and older will be invited to participate.

If you are invited to participate by mail, you will receive a packet containing a survey and a postage-paid envelope that you can use to return the completed survey. There will also be a link in the packet for those who prefer to complete the survey online.

Those invited to participate online will receive an email containing a link to the survey, which can be completed in English or Spanish.

We encourage residents who receive a phone call, packet or email to participate. Your responses will remain anonymous and combined with responses from other residents. This information will be used to determine how Lexington can improve our environment and better communicate with residents.

A report summarizing the data will be made available to the public in fall 2022.


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